![]() To contact support, log in to your account and go to /support. 1:1 onboarding assistance through your Customer Success Manager to get you up and running quickly.Īdditionally, all teams have access to live webinars hosted by Dropbox that cover new and existing features.A designated Customer Success Manager to help streamline support and education.Responses to your support tickets within one hour.Purchases Contact Info Contacts User Content Search History. Dropbox offers a variety of features, including the ability to create shared folders, collaborate on documents in real-time, and version control. With Premium Support: Enhanced, team admins also get: Download Dropbox: Cloud Files Storage and enjoy it on your iPhone, iPad, and iPod touch. Dropbox phone number customer service Like Dropbox, Box is a cloud-based storage and collaboration service that provides users with a convenient way to store, share, and access files. Virtual onboarding training and a one-hour session with a dedicated support team member.Responses to your support tickets within four hours.With Premium Support: Essentials, team admins also get: US file-hosting major Dropbox partners with leading tech company TjDeeD Technology in MENA. Quarterly emails which outline three unused/underused features for your team.Note: If you bought your subscription on a mobile device, you’ll need to update your billing information through Google Play or iTunes instead. Dropbox offers tech support over the phone for Dropbox Business teams on an Advanced or Enterprise plan. Click your avatar (profile picture or initials) in the upper right corner. ![]() Replies take approximately 1 - 3 business days with Business and Pro users getting priority (longer for Basic users). Support team assistance by phone, email, or chat, available 24/7. Every Dropbox user can reach our Support team by submitting a ticket support request at.With either version of the add-on, team admins have access to: Two versions of this add-on-Premium Support: Essentials and Premium Support: Enhanced-are available for Dropbox team accounts. The Premium Support Add-on enables all active members of a team to receive increased support entitlements. To purchase this add-on, contact your Dropbox sales executive or fill out the Dropbox sales team contact form. Dropbox Premium Support is available to Dropbox team accounts that have purchased the Premium Support Add-on.
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